MODELO DE EXCELÊNCIA EM GESTÃO PÚBLICA

Abstract

For  two  decades,  the  Brazilian  government  has  been  seeking  methods  to  allow  a  greater  focus  on  results.  It  began  an  effort  to  develop  a  method similar to the one used in private organizations and also by the public sector. Through a conceptual committee composed of experts in  management,  who  had  deep  knowledge  of  the  evaluation  model  already  applied  to  the  private  sector,  and  with  the  support  of  many  public and private institutions engaged in the pursuit of quality management, it developed the Model for Excellence in Public Management, with features that permit  accurate evaluation of Brazilian public organizations with extremely compliant and pertinent requirements, thus respecting  the  public  nature  of  the  organizations.  Adapted  to  the  Brazilian  reality,  we  have  an  evaluation  and  improvement  system  that  considers that an essential requirement for an excellent public management service is the assistance of Constitutional Principles of Public Ad-ministration, and establishes the Fundaments of Management Excellence as values to be respected by organizations. The model of Excellence in Public Management has been developed as a result of feedback from institutions and the continuous cycles of analysis and improvement accomplished  by  the  Committee  over  12  years  of  application.  Studies  have  shown  the  importance  of  this  model  following  the  continuous  improvement of public organization management and the implementation of various strategies. The Model has been widely applied over the years in several types of public organization.